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Florence by car

Can the garage appeal a ZTL fine for me?

Many customers think the garage files the appeal. It does not, but it gives you real help.

Garages and driving directions

Checked on 11 November 2026

Illustration of Florence’s Dome and David

No, the garage cannot appeal in your place: only the recipient of the fine can ask for cancellation. But it helps you prepare the text, which you sign and send.

No, but it helps you write it

Only the recipient of the fine can ask for it to be cancelled. That is why the appeal to the Prefect must come from the person fined and be signed by that person, and only that person: the garage cannot file it in your place.

The garage’s role

The garage, however, does not leave you alone. Often the garage where the problem occurred cooperates and takes care of drafting the appeal asking for cancellation: it checks what happened with the plate registration and prepares the text. Its role is that of an intermediary; you sign it and send it by PEC or registered mail to the addresses written on the fine.

What to send the garage

The parking ticket, a copy of the fine and an identity document. With City Parking you can write to multe.ztl@gmail.com or call the garage. Remember that an appeal to the Prefect is free of charge and must be filed within 60 days of notification of the fine addressed to you.

Frequently asked questions

Can the garage file the appeal in my place?

No: only the recipient of the fine can ask for cancellation, so the appeal must be signed by you.

What does the garage do then?

Often it cooperates and drafts the appeal: it checks what happened with the plate registration and prepares the text, which you then sign and send.

What should I send the garage?

The parking ticket, a copy of the fine and an identity document.

Official information

Check current access rules, transport and attraction information for your travel date.

Choose a garage and open directions

Google Maps opens the driving route to the selected garage. Check the starting point before leaving. You do not need the plate in advance: the garage arranges the ZTL permit when you arrive. For the route ask the garage, and follow road signs and reserved-lane restrictions. Read the Florence ZTL guide.