If your hotel is inside the ZTL, ask the hotel how to handle arrival and luggage, then take the car to a garage. Fiesolana for Santa Croce, Sant’Ambrogio and the Duomo; Via Venezia for San Marco and the Accademia; Borgo Pinti for its own area (closed Saturday and Sunday).
Before you arrive, write to the hotel
After booking your room, write to or call reception and ask how to handle arriving by car and unloading luggage. Hotels in the centre know the area and can tell you where to stop to unload and whether the street is pedestrian or restricted. Do not assume you can drive up to the entrance.
If your hotel recommends a garage, check that its name and address match what you booked: see also where to leave your car in the centre.
The simplest method: luggage first, then the garage
- Follow the hotel’s instructions for arrival and unloading luggage.
- Leave the bags at the hotel and take the car to the garage.
- Park in the garage and walk back.
- When you leave, reverse the process: walk to the garage, collect the car and return to the hotel only if you need it for the luggage.
This way you avoid looking for street parking and standing in a restricted zone.
Which garage for which area
- Fiesolana (City Parking Fiesolana, Via Fiesolana 17R): for hotels around Santa Croce, Sant’Ambrogio and towards the Duomo.
- Via Venezia (City Parking Via Venezia, Via Venezia 20): for hotels around San Marco and the Accademia.
- Borgo Pinti (Garage Firenze Borgo Pinti, Borgo Pinti 101R): for hotels on Borgo Pinti and in Sant’Ambrogio. Note: it is closed on Saturday and Sunday and the car cannot be collected.
All three are inside the ZTL, so you can drive to them. Check the walking route between garage and hotel on the map, especially with suitcases.
Hours to check
The garage hours are firm and apply to both arrival and departure:
- City Parking Fiesolana, Via Fiesolana 17R: every day 7:00–23:30.
- City Parking Via Venezia, Via Venezia 20: Monday–Saturday 7:00–21:00, Sunday 8:00–21:00.
- Garage Firenze Borgo Pinti, Borgo Pinti 101R: Monday 8:00–14:00, Tuesday–Friday 8:00–20:00, closed on Saturday and Sunday.
If you leave on Sunday morning, for example, Borgo Pinti is not suitable and Fiesolana or Via Venezia is the better choice.
Reaching the garage when the ZTL is active
The garage registers your plate on the City’s S.A.S. portal when you arrive: you do not need to send the plate in advance. The permit covers your transit up to 3 hours before your stay begins, the minimum stay is 1 hour, and it is not valid in bus and taxi lanes or pedestrian areas.
To know when the ZTL is active read Florence ZTL hours and the Florence ZTL guide. If you have doubts about the route or reserved lanes, ask the garage before you set off.
How to book and prepare
You can book directly with the garage: choose the garage and dates, giving the full length of your stay. Save the address and confirmation on your phone. For a long stay also read multi-day parking. For a walk after check-in see the one-day walking itinerary.
Frequently asked questions
Where do I leave the car if my hotel is inside the ZTL?
In a nearby garage. First ask the hotel how to handle arrival and luggage, then take the car to the garage.
Which garage for a hotel near Santa Croce?
City Parking Fiesolana, Via Fiesolana 17R, for Santa Croce, Sant’Ambrogio and the Duomo.
Which garage for a hotel near San Marco?
City Parking Via Venezia, Via Venezia 20, for San Marco and the Accademia.
Is Borgo Pinti always open?
No: Monday 8:00–14:00, Tuesday–Friday 8:00–20:00, closed Saturday and Sunday. When it is closed the car cannot be collected.
Official information
Check current access rules, transport and attraction information for your travel date.